Northern Marine — (Terms of Sale)

Effective date: [January 15, 2026]

These Policies and this Purchase/Liability Agreement (“Terms”) apply to all purchases made from Northern Marine (“Northern Marine,” “we,” “us,” “our”) through our website and any related sales channels. By placing an order or making a purchase, you confirm you have read, understood, and agree to these Terms.

If you do not agree, do not place an order.

1) Order Acceptance, Pricing, and Stock

1. Order acceptance. Your order is an offer to buy. We may accept, reject, or cancel any order at our sole discretion, even after you receive an order confirmation.
2. Pricing errors. Despite our efforts, pricing, descriptions, images, specifications, availability, and lead times may contain errors or inaccuracies. If an item is listed at an incorrect price or with incorrect information, we may cancel the order, correct the listing, or contact you for options.
3. Stock levels. Inventory can change quickly and may be inaccurate due to supplier updates, damaged goods, overselling, or system delays. If an item is out of stock, discontinued, or back-ordered, we may cancel, substitute (with your approval), or refund.
4. Right to cancel. We reserve the right to cancel any order due to suspected fraud, incorrect stock levels, incorrect pricing, supplier restrictions, shipping limitations, or other issues.

2) Payment and Fraud Prevention

1. Authorization. By submitting payment, you authorize us (or our payment processor) to charge your selected payment method for the total amount, including taxes and shipping.
2. Fraud screening. We may request additional verification (ID confirmation, address verification, etc.). If you do not provide requested verification, we may cancel your order.
3. Chargebacks. If you initiate a chargeback without first contacting us to resolve the issue, we may provide documentation to the payment processor. You agree you are responsible for any fees we incur due to improper or fraudulent chargebacks where permitted by law.

3) Shipping, Delivery, and Risk of Loss

1. Shipping timelines are estimates. Delivery dates are estimates only and not guaranteed. Delays may occur due to carriers, weather, customs, supplier delays, or other factors outside our control.
2. Address accuracy. You are responsible for providing a complete and accurate shipping address. Re-shipping fees may apply if a package is returned or misdelivered due to incorrect address details.
3. Risk of loss / title. Risk of loss transfers to you when the shipment is tendered to the carrier (unless applicable law requires otherwise). Carrier claims may be required for loss or damage.
4. Shipping damage. Inspect packages promptly. If your shipment arrives damaged:
   • Keep the packaging, take photos, and notify us within 48 hours of delivery (or sooner if required by the carrier).
   • Damage claims may be denied if packaging is discarded or reporting is delayed.
5. Refused or undeliverable shipments. If you refuse delivery or the carrier cannot deliver, you may be responsible for shipping costs and any return charges imposed by the carrier or supplier.

4) All Sales Final / Returns Policy

All sales are final except as specifically stated in this Returns Policy and as required by applicable consumer protection laws.

1. Return Authorization Required. No returns are accepted without prior written approval and a Return Authorization (RA/RMA) number.
2. Defective item returns (customer pays return shipping).
   • If a product is deemed defective under our limited warranty section below, you are responsible for return shipping costs unless we state otherwise in writing.
   • We may require photos, troubleshooting steps, serial numbers, or other documentation before approving a return.
3. Non-defective returns (if approved).
   • Returns that do not qualify as defective (including “changed my mind,” incorrect fitment ordered, no longer needed, etc.) may be accepted only if we approve in writing.
   • If approved, they are subject to a 15% restocking fee.
   • Original shipping charges are non-refundable. You are responsible for return shipping.
4. Return condition requirements. Approved returns must be:
   • Unused, uninstalled, unmodified, and in new/resalable condition
   • In original packaging with all parts, manuals, and accessories
   • Shipped back with the RA/RMA clearly marked as instructed
5. Items typically not eligible for return (unless defective or required by law), including:
   • Special-order items, drop-ship items, clearance items, and discontinued items
   • Electrical/electronic components once opened (where applicable)
   • Chemicals, adhesives, fluids, paints, and hazardous-material items
   • Items showing signs of installation, use, wear, or damage
6. Refund method. Approved refunds are issued to the original payment method (or store credit at our discretion where allowed). Processing times vary by payment provider.

5) 30-Day Limited Warranty and Manufacturer Warranty

1. Our limited warranty (30 days). We provide a 30-day limited warranty from the date of delivery against defects in materials or workmanship for products we sell, unless stated otherwise on the product listing.
2. Manufacturer warranty thereafter. After 30 days, the manufacturer’s warranty (if any) applies. Warranty coverage, duration, and process are determined by the manufacturer.
3. What we may do (at our discretion). If a defect is verified within 30 days, we may:
   • Repair the item, or
   • Replace the item, or
   • Provide a refund/store credit (as permitted and appropriate)
4. Warranty exclusions. This limited warranty does not cover:
   • Normal wear and tear
   • Damage from misuse, improper installation, incorrect application, racing/competition use, neglect, accidents, or improper maintenance
   • Corrosion, water intrusion, impact damage, or damage caused by environmental conditions
   • Modifications, use with incompatible parts, or installation not following manufacturer instructions
   • Labour/installation costs, hauling, towing, storage, downtime, travel time, or incidental expenses
5. Warranty claims process. You may need to provide proof of purchase, photos/video, serial numbers, diagnostic info, and/or return the item for inspection. Items returned and found not defective may be returned to you at your expense and may be subject to restocking fees where allowed.

6) Fitment, Compatibility, and Professional Installation

1. Customer responsibility for fitment. You are responsible for confirming compatibility, measurements, and fitment for your specific boat, marine engine, trailer, RV, or accessory setup before ordering.
2. Professional installation recommended. Many parts should be installed by qualified professionals. Improper installation can cause property damage, injury, or void warranties.
3. No reliance on informal advice. Any assistance we provide (fitment guidance, recommendations, product comparisons) is general information and not a guarantee of compatibility or outcome.

7) Safety and Assumption of Risk

Marine and RV parts and accessories can involve inherent risks, including operation on water, towing, fuel systems, electrical systems, and high-load mechanical components.

You assume all risk associated with the selection, installation, use, storage, and operation of any products purchased from Northern Marine, including risks arising from improper installation, maintenance, or use.

8) Limitation of Liability and Disclaimer

1. No liability for indirect damages. To the maximum extent permitted by law, Northern Marine will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of use, downtime, vessel/RV downtime, towing/hauling, labour costs, or replacement costs.
2. Liability cap. To the maximum extent permitted by law, our total liability for any claim relating to an order or product is limited to the amount you paid for the product that gave rise to the claim.
3. Products provided “as is” where permitted. Except for the limited warranty above (and any non-excludable rights under law), products are provided “as is” and we disclaim all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the extent permitted by law.
4. Manufacturer responsibility. Where a manufacturer provides a warranty or safety information, that manufacturer is responsible for those terms and any related obligations.

9) Indemnification

You agree to defend, indemnify, and hold harmless Northern Marine and its owners, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your misuse, improper installation, improper application, or violation of these Terms, to the extent permitted by law.

10) Order Issues, Missing Items, and Support

1. Report issues promptly. Missing items, wrong items, or shipment issues must be reported within 5 days of delivery (or sooner if required by the carrier/supplier).
2. Documentation. We may request photos of received items and packaging to resolve issues.

11) Taxes, Duties, and Compliance

1. Taxes. Sales tax may be applied based on your shipping destination and applicable law.
2. Duties/customs. For shipments outside Canada (if offered), you are responsible for duties, customs fees, brokerage fees, and compliance with import laws.
3. Regulatory compliance. Some products may have regulatory restrictions. You are responsible for ensuring your purchase and use complies with applicable laws and regulations.

12) Changes to These Terms

We may update these Terms at any time. The Terms in effect at the time you place your order apply to that order. Updated versions will be posted on our website with a new effective date.

13) Governing Law and Disputes

These Terms are governed by the laws of [Ontario, Canada], without regard to conflict-of-law principles. Any disputes will be brought in the courts located in [Ontario, Canada], unless applicable law requires otherwise.

14) Contact Information

Northern Marine
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Quick “By Purchasing” Statement (optional for checkout/footer)

By placing an order with Northern Marine, you agree to our Policies and Purchase/Liability Agreement, including our All Sales Final policy, return conditions, restocking fees, warranty terms, and limitation of liability.